Making A Purchase

Orders can be placed securely on line, phoned, faxed, mailed or E-mailed. Please include phone numbers and address in case we have any questions. Orders will only be accepted from adults. When adults are making purchases for a minor, it is the adult's responsibility to determine that the ordered items are appropriate and that adequate education, training and supervision will be provided. Business hours are Monday through Friday, 8 am to 5 pm CST.
Wholesale Military Dealer LLC, Tacticalturtle.com are not responsible for any pricing errors or typographical errors on the website. If there is a discrepancy in pricing, the customer will be notified about that change and the order will not ship until the pricing is accepted by the customer.

Shipping And Handling

ALL AIR SHIPMENTS MUST BE MADE BEFORE 12 NOON CENTRAL TIME.
All items that are in stock will ship the same day or the next business day.
All shipping costs online are ESTIMATED and may change when items are shipped to reflect actual costs.
All materials are shipped FOB Shipping Point.
Customer assumes all insurance's and delivery risks of loss or damage at FOB as provided by common law.
Report damage to the carrier immediately by marking the freight bill before accepting or refusing the shipment.
International shipping is done by UPS or FedEx unless you are sending your carrier to pick up when ready.
Customer is responsible for all customs and duties.
All web orders totaling more than $99.99 are shipped ground service at no cost to all destinations in the continental United States.

Free Freight DOES NOT apply to wholesale orders, any air shipment, any international shipment and any item that has to ship motor freight.

Free Freight Exceptions:
Free Freight is given on website orders ONLY!!! 

Returns, Exchanges and Refunds

For prompt exchange/refund, please keep your invoice and call to obtain a return authorization number. If it is necessary to return merchandise for an exchange/refund, all merchandise must meet the following conditions:

-Return in original packaging
-Return to Tacticalturtle within (30) days
-Copy of invoice enclosed with merchandise
-Enclose a brief letter of explanation
- Merchandise returned for exchange- will be charged a $10.00 exchange fee plus a shipping charge.

-Merchandise returned for refund- will be charged a 15% restocking fee - $3.00 minimum.
-All returns must be prepaid;**No COD’s accepted **

If the merchandise you wish to receive is out of stock, a refund/credit will be issued promptly.  All returns for refund paid by credit card will receive a credit to the credit card.

 Any questions concerning an exchange/refund should be directed to our customer service department at (877-542-5360).  If merchandise received is defective, call our customer service department for instructions.

 For a prompt exchange/refund, return all merchandise to:

Wholesale Military Dealer LLC
60371 E 120 Rd     
Wyandotte, OK 74370